CFO Insights Report: A New Role in Managing Uncertainty
The CFO role continues to grow and evolve as their analytical skills and insights become even more valuable in a climate of economic turmoil. SAP Concur Research found that 90% of senior finance leaders agree their key task today is to prepare businesses for the unexpected. Businesses need certainty to plan and grow. But they rarely […]
Hidden Challenges for Remote Employee Managers
ABOUT THE WEBINAR Alexander Wareham, Product Knowledge Manager Alexander has 20+ years of call center experience ranging from being an agent to managing all facets of the operation. His main expertise is in Workforce management which is where he has spent most of his tenure in call centers ranging from 40 FTE to over 4000 […]
Trust Based and Data Driven Grantmaking – Find the Right Balance
As grantmakers shape their strategies and priorities, many are looking for ways to leverage data and build collaborative relationships with grantees. But too often, this is framed as an “either or” choice: either they can follow the data or center the community. These are not mutually exclusive frameworks. Grantmakers don’t have to choose between a […]
Accounts Payable 2025: Big Trends and Predictions
As we step into 2025, the world of Accounts Payable (AP) is poised for a transformative year, driven by the accelerating forces of artificial intelligence (“AI”), advanced automation, and the growing recognition of AP’s potential to deliver measurable operational and financial impact. Since the pandemic began, AP has emerged as a strategic cornerstone for businesses […]
Webinar & Video Center
Calabrio’s deep library of webinars and videos —available right when you want them. Hear from Calabrio experts and industry thought leaders in informative webinars, engaging webcasts and dynamic roundtables. Did You Miss How to Activate the Agent of the AI-Fueled Future Webinar panel discusses the results of our State of the Contact Center 2023 research […]
Workforce Wellbeing Recovery Ebook
Practical strategies & resources to turn workforce wellbeing into your competitive advantage There is no doubt that the contact center has evolved over the last few years, but while this “new normal”, may have been accelerated in the last two years, it was already on its way. Studies have shown that job satisfaction, workplace stress […]
Customer Experience: The Business Differentiator
In today’s rapidly evolving business landscape, where products and services seem to blur into a sea of offerings, a new and potent factor has emerged as the ultimate differentiator – Customer Experience (CX). The modern consumer, armed with unprecedented access to information and a myriad of choices, now views their interactions with a brand as […]
Enhancing Resilience & Agility with F&A Automation
In an increasingly disruptive business environment with financial pressures mounting, many organizations are looking to F&A leaders to provide data and insights to help make critical decisions. Yet reporting and compliance responsibilities remain equally as important. As F&A organizations are faced with growing demands, the need to automate manual accounting processes is more important than […]
Paving the Road to SAP S/4HANA with BlackLine
It’s no secret that companies who successfully leverage technology to harness data faster and more effectively are ahead of the competition. But when gearing up for a multi-year ERP transition, like migrating to SAP S/4HANA, it’s important to pave the road to success—leading with a “Finance and Accounting first” mindset. The goal is to set […]
IDC: The Business Value of SAP Account Substantiation and Automation by BlackLine
The rapid pace of change has highlighted the need for finance and accounting leaders to gather and disseminate business-critical information accurately and in a timely manner. As a result, many organizations are looking to finance and accounting technology to enhance visibility, automation, and control. IDC conducted research to explore the value and benefits that SAP […]