Empower Your Business with AI Agents: Leveraging Joule and the SAP Business Technology Platform
Register Now Save My Seat Discover how AI agents are revolutionizing business processes and decision-making. This presentation introduces the innovative capabilities of SAP’s Business Technology Platform and Joule, showcasing the transformative potential of AI agents in automating complex workflows, enhancing collaboration, and integrating with business data. Learn about real-world applications, key design principles, and the […]
Realize Future-Ready Record-to-Report Processes with BlackLine
Register Now Save My Seat Optimizing record-to-report processes is key to driving efficiency and accuracy. Join BlackLine and The Hackett Group to explore AI-powered strategies for future-ready finance. In this session, you will: Understand trends shaping finance & accounting Learn key characteristics of top-performing record-to-report organizations Discover how BlackLine’s unified platform and AI capabilities drive […]
AI and Finance Transformation for Future-Ready F&A Operations in India
Register Now Save My Seat AI is a valuable tool for finance and accounting professionals to improve finance processes. Join industry experts as they explore how leading organizations in India develop and implement successful finance transformation strategies, including: What AI can do for the Office of the CFO Learn from real-world success stories, including practical […]
Modernize your IT services and operations with AI
By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform. Download Now
Modernize your IT services and operations with AI
By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform. Download Now
ThinkBIG – Unlock CX excellence: The power of lead-to-cash innovation
How can you say YES to future-proofing your CX strategy AND reducing costs? By creating a unified customer journey using an AI-enabled platform. Read this ebook to learn how you can accelerate the lead-to-cash cycle and increase efficiency by streamlining your customer service operations using automation and AI. You’ll see how your teams can drive […]
Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies
How can you use GenAI to reduce daily case volume by 41% and inbound call volume by 19%? That’s what organizations are achieving with ServiceNow’s AI platform. Read this ebook for three strategies to unlock AI-powered transformation: standardize operations, consolidate systems, and automate workflows. Get ready to improve customer satisfaction and proactively resolve service issues […]
Put AI to work to elevate customer experiences
Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization. Read this guide for insights on implementing GenAI […]
Executive Insights: Exploring the untapped power of GenAI in customer service
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. […]
CX TRENDS: 1st Edition- Customer service insights in the GenAI era
44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with 70% needing 4+ apps to resolve customer issues. Read this report to see how you can connect customers to agents faster, while taking the strain from employees, using a single […]