AI Agents for your Business

Discover how AI Agents can handle high-volume, low-complexity tasks, reducing the workload on human agents while providing 24/7 multilingual support. Explore how AI Agents are transforming customer service and delivering innovative solutions for your business now with our latest eBook. Download your guide today. Download AI Agents for your Business Whitepaper

Unlocking the true capabilities of extended reality

It’s going from being a novelty to becoming a practical, results-driven capability for many industries. From surgical simulations in healthcare to guided assembly on manufacturing floors, XR is offering new, immersive ways to work, learn and solve problems. The technology’s ability to visualize complex environments and overlay data in near real time is turning into […]

Verizon Managed NAT and Private Link high performance cloud architecture

As enterprises move mission-critical workloads to the cloud, the method of connecting private WAN environments to SaaS/PaaS providers has become a pivotal architectural decision. Relying on “best-effort” Internet routing introduces unpredictable latency and security vulnerabilities which are best overcome with the use of private interconnections. With private interconnections, the type of required NAT (Network Address […]

Modernize the way you serve

If you’ve been involved in delivering constituent services, you know the gap between what your systems can do and what your constituents expect. When you think about the people your agency serves, it’s important to remember that they are also consumers in every other part of their lives. As such, they’ve grown used to the […]

The Big Book of Generative AI

Best practices for building production-quality GenAI applications How to successfully build GenAI applications GenAI is moving so fast, it’s not easy to find the latest thinking and code snippets. The Big Book of Generative AI brings together best practices and know-how for building production-quality GenAI applications. You’ll find technical content and code samples that will […]

Big Book of Data Warehousing and BI

The best warehouse is a lakehouse. Unify data to unlock insights. Unify and simplify data warehousing and BI As a data architect or practitioner, you’re expected to do more than deliver reports. You need to unify data, enable real-time analytics and prepare your organization for AI. Traditional data warehouses make this difficult, leaving you with […]

How RingCentral has modernized some of today’s biggest businesses

How RingCentral has modernized some of today’s biggest businesses When it comes to investing in technology, IT leaders’ top priorities are cutting down on unnecessary expenses, increasing company efficiency, and generating revenue by improving the customer experience. To achieve these goals, companies need to have the right tools in place. This compilation of case study […]

Navigating AI with RingCentral

Navigating AI with RingCentral The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to both the broader workforce and consumers alike. The promise that AI represents for improving productivity, streamlining workflows, raising […]

7 steps to a risk-free migration

Discover the 7 steps to a risk-free cloud migration and make the most of cloud PBX technology with ease. This whitepaper provides a detailed roadmap to help you transition seamlessly while minimizing disruptions and staying secure and compliant. What you’ll gain: Step-by-step guidance for planning, testing, and implementing your migration Tips for selecting the right […]

Responsible AI, governance, and trust in workplace communications

Discover how to use generative AI effectively while maintaining trust, transparency, and compliance in your organization. This white paper provides actionable strategies for adopting responsible AI frameworks, reducing risks, and navigating regulatory changes. What you’ll learn: Key principles of responsible AI for building trust and ensuring fairness Steps to implement AI governance frameworks and maintain […]