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AI Is The Future of CX

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Discover More on ittech-news.com Building lasting relationships, not isolated results Think of someone you used to know. What do you remember about them? For most people,...
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New WFM for dummies Breaking the chains of the WFM Paradigms

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Discover More on ittech-news.com Discover true to interval (TTI) analytics
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Elevating the Employee Experience During an Economic Downturn

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Discover More on ittech-news.com Whether or not a recession looms ahead, safeguarding measures at businesses have taken hold. There are powerful strategies for contact center...
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RingCentral

5 customer experiencestrategies for financialservices contact centers

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Customers expect a combination of speed and personalization from financial services providers. Your ability to deliver on these gives you a great chance to optimize...
RingCentral

How to do business like The People’s Shark with Daymond John

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It’s not easy owning a small business. Not only do business owners have to manage an endless to-do list, but they also have to...
RingCentral

How Unified Communications can Deliver Certainty in Times of Crisis

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Discover More on ittech-news.com The global pandemic demonstrated that businesses can and must adapt to changing circumstances in an emerging crisis. This became evident when...
RingCentral

What your business needs for a hybrid and remote-first workplace

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Close your eyes and picture what “going to work” looks like. Just a few years ago, it would look like office cubicles, meeting rooms, and...
RingCentral

Long live customer service! Your answer to great customer experiences

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Discover More on ittech-news.com Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what...
RingCentral

Future-proof Your Workplace: Simplifying workstreams with flexible communications

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Discover More on ittech-news.com Seeking a replacement for your current communications tool? In need of a phone solution, messaging tool, video conferencing app, or perhaps...
RingCentral

RingCentral’s Unified Communications and Contact Center Solution

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In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution...
RingCentral

The key to building a customer centric team

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80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention,...

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We are a global marketing support and inside sales company that enhances business performance of B2B organizations through data, quality and lead generation solutions. We mobilize your sales by building precise prospect database and technology marketing services, tailored to maximize your customer engagement opportunities.