Securing the telco future, today
Security operations teams at telecom companies are under significant pressure to protect customer data and defend against costly cyber attacks that can lead to reputational damage and customer loss. When it comes to cybersecurity, there are two worlds – conventional IT security and telco network security. Each differs significantly in its scope, focus, features, and […]
The essential Telco Trio – Quality data, Traditional AI, and Generative AI
Generative AI (GenAI) is a transformative force in the telco industry, and CSPs should take full advantage of it on their journey towards Autonomous Operations. It not only speeds up knowledge discovery and content generation but can also be applied to a wide range of tasks, such as service assurance, network slice design, and security […]
Exploring the potential of generative AI in cybersecurity operations
Traditional security measures are no longer enough in today’s landscape of sophisticated cyber threats. AI has the potential to enhance cybersecurity by analyzing extensive datasets and identifying patterns. All of which are crucial for strengthening the cybersecurity posture. Generative AI stands out for its unique advantages in threat detection, incident response, and comprehensive security management. […]
Why PTaaS is the New Standard for Pentesting
What is PTaaS, the latest stage of security testing? Many organizations are moving to this model and for a good reason. But there are a lot of different solutions to choose from, and not all of them deliver the same results. In this Cut to the Chase demo, Senior Product Marketing Manager Justine Salisbury explains […]
Workday 2025R1: IT and AI Innovations You Can’t Miss
Register Now Save My Seat In this “Looking Forward with Workday” webinar, we’ll delve into the latest innovations and technology enhancements designed to empower the Office of the CIO. Facing challenges like rapidly evolving business demands, fragmented systems, modernization roadblocks, and the complexities of AI adoption? Discover how Workday’s new innovations and enhancements across Workday […]
Introducing 1Password SDKs
On Demand Webinar Watch Now From local development to production, 1Password SDKs are an easy and secure way to work with secrets in your application. The open source SDK libraries for Python, Javascript, and Go enable tight integration with 1Password while preserving end-to-end encryption for your API keys, tokens, and other credentials. Developers can use […]
Beyond the Obvious: The New Era of Interaction Management
On Demand Webinar Watch Now With regulations like GDPR, CCPA and HIPAA tightening the screws, staying compliant shouldn’t feel like a high-stakes juggling act. Meet CXone Interactions Hub, your AI-powered compliance superhero. This all-in-one platform centralizes every interaction, automates risk detection and keeps you ahead of ever-changing rules—without the stress. On Demand Webinar Watch Now […]
See the Big Picture of Aligning People, Processes, and AI
On Demand Webinar Watch Now Discover how aligning your entire organization, from sales and marketing to support, on a single AI hyper-platform can accelerate results.Meet CXone Interactions Hub, your AI-powered compliance superhero. This all-in-one platform centralizes every interaction, automates risk detection and keeps you ahead of ever-changing rules—without the stress. On Demand Webinar Watch Now […]
How to Build a Foundation for AI-Powered Service
On Demand Webinar Watch Now In an era when customer expectations are skyrocketing and operational pressures are intensifying, traditional approaches to customer service aren’t holding up. Join Robin Gareiss, CEO and principal analyst at Metrigy, along with Andy Traba, vice president product marketing at NICE, to learn why organizations must shift their thinking from reactive […]
Secure, multi-channel payments: Increase revenue while transforming customer payment experience
On Demand Webinar Watch Now Digital transformation is all about showing measurable outcomes by using technology to improve contact center efficiency. As part of the customer experience, consumer payments across voice and digital channels play a critical role in ensuring customer confidence and improving the overall experience. On Demand Webinar Watch Now Tags OnlineGrowth MarketingTips […]