AI Maturity in Banking

Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. […]
Best GenAI practices in HR service delivery to help drive business transformation

Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
3 steps to drive employee retention and business growth

How can HR leaders unlock their talent potential to fuel business growth? By building an actionable talent strategy, using a single platform. Read this ebook to discover how ServiceNow can help you make smarter talent decisions, orchestrate employee learning across systems and turn career aspirations for every employee into measurable growth plans. Download Now
Think Big: Cultivating growth and enhanced productivity among economic uncertainty

How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to […]
Deliver great talent development experiences to fuel business growth

How can you boost employee retention AND drive business growth? Say YES to both, using a single employee growth and career development hub. Read this ebook to discover how you can make better informed talent decisions, reduce attrition and increase employee satisfaction, using AI-driven skills and intelligence data. Start creating unforgettable career journeys for your […]
Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific

This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, […]
The state of AI-powered Business Transformation in Banking

ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations. Download this report to learn how Pacesetters drive AI […]
AI Maturity in Banking

Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. […]
Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific

This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, […]
Unleash productivity with GenAI

How can you supercharge productivity across all your workflows AND create great experiences for employees and customers? Read this guide to see how innovative companies like yours can say YES to both with AI. Learn how you can accelerate business agility to drive better business outcomes, using a single AI-powered cloud platform. Download Now