On Demand Webinar

Driving exceptional policyholder and employee experiences in insurance

Across every industry, consumers expect hyper-personalized, omnichannel, connected experiences—and insurance is no different. To attract digitally savvy policyholders and support workers in onsite and hybrid roles, insurance companies are investing in a variety of different technologies to support a seamless customer and employee experience.

During the session, Datos Insights Senior Principal Carey Geaglone, RingCentral Head of Industry Strategy, Financial Services Matthew Lehman, Independent Insurance Agents & Brokers of America (IIABA) Executive Director, Agents Council for Technology Chris Cline explored how:

Leveraging integrated cloud communications/collaboration and contact center solutions drives business value and personalized, seamless experiences in insurance
AI is impacting conversational chat and shaping policyholder experience strategies
Secure and compliant communication solutions protect customer data and support regulatory and audit requirements

Featured Speakers:

Carey Geaglone

Senior Principal Datos Insights

Matthew Lehman

Head of Industry Strategy, Financial Services RingCentral

Chris Cline

Executive Director Agents Council for Technology IIABA

On Demand Webinar

exclusive content

Driving exceptional policyholder and employee experiences in insurance

Featured Speakers:

Carey Geaglone

Matthew Lehman

Chris Cline

Tags

Share with friends

Other webinars

join our newsletter

our network

trending

most popular