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Information Technology

Clientpapers

3 ways to optimize the lead-to-cash cycle and increase revenue

Clientpapers

Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies

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Next Steps Guide Customer Service

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Navigate the era of new customer expectations: An interactive guide to maximizing engagement and revenue streams

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Gartner Market Guide for Customer Service Knowledge Management Systems

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Executive Insights: Exploring the Untapped Power of GenAI in Customer Service

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CX TRENDS: 1st Edition- Customer service insights in the GenAI era

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Accelerating business transformation with an AI platform – alignment across people, automated process, and embedded GenAI

Clientpapers

3 ways to elevate the customer experience & reduce costs

Clientpapers

3 ways to optimize the lead-to-cash cycle and increase revenue

Clientpapers

The Value of Pentesting in the Cloud

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WE’RE IN!

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Securing the telco future, today

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The essential Telco Trio – Quality data, Traditional AI, and Generative AI

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Exploring the potential of generative AI in cybersecurity operations

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Why PTaaS is the New Standard for Pentesting

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Workday 2025R1: IT and AI Innovations You Can’t Miss

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Introducing 1Password SDKs

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Beyond the Obvious: The New Era of Interaction Management

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See the Big Picture of Aligning People, Processes, and AI

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How to Build a Foundation for AI-Powered Service

Clientpapers

Secure, multi-channel payments: Increase revenue while transforming customer payment experience

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