What’s next for Avaya AXP customers and how you can benefit with CXone Mpower
On Demand Webinar Watch Now Join Glen Remy, Director, Market & Competitive Intelligence, and Kevin Morse, Solution Consultant for NICE, for an exclusive “fireside chat” webinar where they will discuss how you can benefit. NICE has migrated over 1,200 Avaya migrations to date, but you don’t want to just migrate your customers and prospects- you […]
Industry Benchmark for Performance Management: The Power of a 360° Performance View
On Demand Webinar Watch Now 82% of companies report significant productivity gains and 97% see positive business impacts from these performance management solutions.Key Takeaways:– Industry Trends have been impacting employee productivity.– Gamification fosters engagement, retention, and higher performance.– Desktop Analytics optimize hybrid and omnichannel work environments.– Proven strategies for measuring ROI and overcoming performance tracking […]
Industry Benchmark for Performance Management: The Power of a 360° Performance View
On Demand Webinar Watch Now 82% of companies report significant productivity gains and 97% see positive business impacts from these performance management solutions.Key Takeaways:– Industry Trends have been impacting employee productivity.– Gamification fosters engagement, retention, and higher performance.– Desktop Analytics optimize hybrid and omnichannel work environments.– Proven strategies for measuring ROI and overcoming performance tracking […]
BYOD in the remote workplace: Key steps to policy development and compliance
On Demand Webinar Watch Now In today’s hybrid work environment, creating a bring- your-own-device (BYOD) policy is more critical and top of mind than ever before. The question is, how do you build a secure framework and policies that accommodate a flexible workforce, while also ensuring compliance across all devices? Join us on demand where […]
The New Perimeter: Access Management in a Hybrid World
On Demand Webinar Watch Now Every security team knows that few things are as critical to protect as data. This is especially true when it’s healthcare data and your team is distributed across two countries. When the team at Synex Medical began an initiative to improve cybersecurity, they knew they had to start by securing […]
Why AI-Powered Analytics Enables Companies to Cruise Ahead in CX
On Demand Webinar Watch Now The journey of implementing AI for agent and customer experience requires a comprehensive approach that combines innovation, organizational readiness, and an understanding of both customer and business needs. Join this session to learn how three organizations harnessed interaction data to help decrease call volume, automate quality, and grow their business. […]
Identity and access security in a growing business – a fireside chat with Synex Medical
On Demand Webinar Watch Now Every security team knows that few things are as critical to protect as data. This is especially true when it’s healthcare data and your team is distributed across two countries. When the team at Synex Medical began an initiative to improve cybersecurity, they knew they had to start by securing […]
Best Practices for Digital Contact Centers: Engaged Agents & Happy Customers
On Demand Webinar Watch Now Customers expect higher levels of service, and company leaders push for exceptional CX. At the same time, agents manage requests across multiple channels in hybrid work environments, making it difficult to meet demands—leading to stress and high turnover. This session is packed with actionable insights that can help you optimize […]
SMB security and productivity: No longer a one-or-the-other option
On Demand Webinar Watch Now From hardware to applications, data, security, compliance, and more – IT teams are responsible for a lot. And if that wasn’t enough, you’re also responsible for ensuring business operations run smoothly and securely without impeding employee productivity. Like IT teams, employees are focused on getting their jobs done. Sometimes this […]
1Password Extended Access Management Business Demo
On Demand Webinar Watch Now Improve your security posture and enjoy peace of mind with 1Password Extended Access Management (XAM). With our enterprise password manager and Device Trust products, you can protect your organization’s most sensitive applications and data. Join us for our upcoming webinar to see the platform’s many features in action. You’ll learn […]