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Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific
This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, […]
The state of AI-powered Business Transformation in Banking
ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations. Download this report to learn how Pacesetters drive AI […]
Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific
This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, […]
AI Maturity in Banking
Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. […]
Unleash productivity with GenAI
How can you supercharge productivity across all your workflows AND create great experiences for employees and customers? Read this guide to see how innovative companies like yours can say YES to both with AI. Learn how you can accelerate business agility to drive better business outcomes, using a single AI-powered cloud platform. Download Unleash productivity […]
Day In The Life – Futuristic Experience
As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you […]
Journey to modernizing IT services and operations
How can you boost workforce productivity AND deliver better IT services? Say YES to both with modern, resilient AI-powered IT service operations. In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service. Download Journey to […]
CIO Business Value Guide
According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues […]
Modernize your IT services and operations with AI
By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform. Download Modernize your IT services and operations with […]
Accelerating business transformation with an AI platform – alignment across people, automated process, and embedded GenAI
IDC Brief: Deploying Embedded Generative AI for People and Processes Across the Enterprise While GenAI has enormous potential to transform industries and revolutionize workflows, many companies struggle to apply it for specific, practical use cases. This IDC study highlights the key challenges hindering GenAI implementation and presents practical strategies for seamlessly integrating GenAI into existing […]
