THE BUSINESS VALUE OF NOW ASSIST FOR CUSTOMER SERVICE AND FIELD SERVICE
With budgets shrinking and customer expectations expanding, how can you continue to deliver exceptional experiences, without draining precious resources? Discover how organizations are using the AI-powered ServiceNow platform to transform their business. With Now Assist, you can reduce time to resolve a case by 25%, reduce time spent on agent ramp-up after handoff by 80%, […]
PUT AI TO WORK TO ELEVATE CUSTOMER EXPERIENCES
Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization. Read this guide for insights on implementing GenAI […]
AI Agent Studio
At ServiceNow, our platform empowers teams of AI Agents to collaborate seamlessly and orchestrate end-to-end business processes. With hundreds of pre-built agents or the flexibility to create custom solutions using AI Agent Studio, no workflow is left behind. Explore how you can use AI Agent Studio to easily create specialised AI agents, set guardrails and […]
