The Total Economic Impact of ServiceNow Field Service Management
ServiceNow Field Service Management (FSM) addresses the challenges companies face when managing field service processes manually or through disparate software solutions. These issues, such as siloed operations, unmet KPIs and rising costs, are resolved by ServiceNow FSM’s real-time visibility, streamlined routing and automation. This leads to significant time savings and improved case management with augmented […]
Conocimientos sobre los clientes – Testimonios sobre hiperautomatización y código bajo
¿Cómo puedes modernizar tus sistemas heredados cuando el trabajo pendiente de desarrollo de aplicaciones no deja de crecer y los recursos escasean? La comunidad de ServiceNow tiene las respuestas que buscas. Descubre en este eBook cómo tus empleados pueden innovar de forma segura y escalable mediante la hiperautomatización, el desarrollo de aplicaciones de código bajo […]
Driving success in field service with AI innovation
See how to build capabilities around AI in field service using SN platform and discover how to make field service more efficient with specific use cases that highlight Service Now and the customers as the Hero of AI. Download Now
Deliver Experiences Customers Crave
One frustrating experience can be all it takes to lose a customer—yet one delightful experience can spark the beginning of a lifetime of loyalty. But those interactions won’t happen at all if your organisation fails to live up to customers’ expectations—and these expectations are constantly evolving and expanding. In today’s environment, you need a 360-degree view of customer interactions to enable your team to deliver […]
Complete and extend Salesforce
Unlock the full potential of your Salesforce investment through seamless integration with ServiceNow. Witness the synergy between the two companies as ServiceNow enhances and extends Salesforce’s capabilities, ultimately boosting customer engagement and maximising the value of your Salesforce investment. Download Now
Libera los superpoderes de tus desarrolladores con el desarrollo de código bajo
Desde la gestión de trabajos pendientes complejos hasta el aumento de la presión al maximizar los recursos, los líderes de TI como tú se enfrentan a más desafíos que nunca. Por esta razón necesitas formas innovadoras de aumentar la eficiencia y reducir los costes. En este eBook, aprenderás cómo el desarrollo de código bajo puede […]
Complete and extend Microsoft Dynamics 365
Unlock the full potential of your Microsoft Dynamics 365 investment through seamless integration with ServiceNow. Witness the synergy between the two companies as ServiceNow enhances and extends Salesforce’s capabilities, ultimately boosting customer engagement and maximising the value of your Salesforce investment. Download Now
Customer Experience (CX) Trends: First edition – Customer service insights in the GenAI era
In a rapidly evolving business environment, understanding CX trends and overcoming associated challenges has become crucial for organisations. To gain insights, a comprehensive Customer Experience survey was conducted globally, targeting both the practitioner and the consumer, with the goal to explore the current state of CX, identify emerging trends and highlight key challenges faced by […]