WISMO Calls: What Causes Them and How to Reduce Them

Discover More on ittech-news.com By the time a customer calls you for an update on their order, it’s too late. Where Is My Order, or...

About Us

Our goal is to turn your customer experience from good to great. We wanted to create the most seamless experience possible.
 
We have always felt like providing a great customer experience was the core of a great brand. As shoppers ourselves we all had bad experiences and we knew that there was a better way… We found gaps in the customer journey and thought that shoppers deserved more and hence we created WISMOlabs. We wanted shoppers to have a more seamless experience. We understand that customers are your most important asset and every interaction is so important to customer retention that’s why we are here.
 
We are a self funded company. We had many chances to get funded but decided against it. You are probably wondering why. It is simple, our customers are OUR most important assets and we wanted to make sure we are able to serve our customers in the best way possible. Being self funded gave us the autonomy and flexibility we needed to accomplish this goal.

Blogs

Customer stories

Resource library

WISMO Calls: What Causes Them and How to Reduce Them

Discover More on ittech-news.com By the time a customer calls...

What is the best Shopify Order Tracking Solution for My Store?

Discover More on ittech-news.com If you use Shopify, you already...

Optimize the Customer Journey with Last Mile Tracking Integration

Discover More on ittech-news.com While every step of the Ecommerce...

How Shipment Notifications Can Improve Your Customer Experience

Discover More on ittech-news.com Technology has brought about some amazing...

3 Post-Purchase Marketing Strategies That Boost ROI

Discover More on ittech-news.com Post purchase marketing is the promotion...

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