We all want the same things. As customers, as business owners, as people, we all want joy, freedom, respect, knowledge, and fair treatment. And when we pay for products or services, we expect convenience, assistance, and value for our money.
But not every business delivers. Customers don’t get what they want. Clients wait too long for answers. Calls don’t go through. Website visitors bounce. People walk away dissatisfied and disappointed.
Get the answers to these questions and more in this guide.