HYBRID WORK CREATES NEW COMPLIANCE CHALLENGES
For most companies, the COVID-19 pandemic is in the rearview mirror. Business leaders are now focused on digital initiatives, the pace of which has accelerated over the past two years. Employees who had been tied to one location can now work from anywhere (WFA), and that trend is here to stay.
Results from the ZK Research 2022 Work-from-Anywhere Study show that 51% of employees will work from home two to four days per week, and another 14% will do so one day per week (Exhibit 1). This means almost all meetings will contain at least one virtual participant. Collaboration tools such as RingCentral’s Message, Video, Phone (MVP) platform play a key role in energizing the workforce.
Its rich unified communications capabilities enable employees to maintain digital proximity regardless of their location. However, the reliance on digital collaboration tools creates new challenges for organizations operating in highly regulated industries—particularly in compliance and security—as employees use these collaboration tools to share and discuss sensitive information.