AI-powered experiences with Enlighten AI can “wow” customers with exceptional CX. AI-powered analytics help your agents understand customers better, creating just-in-time, hyper-personalized service, driving customer satisfaction rates. AI-driven analytics objectively measure agent performance, leading to better coaching from supervisors to agents for customer service improvements. AI analytics can also automate after-call notetaking, to free up agent time and to produce more accurate summaries.
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We are a global marketing support and inside sales company that enhances business performance of B2B organizations through data, quality and lead generation solutions.
We mobilize your sales by building precise prospect database and technology marketing services, tailored to maximize your customer engagement opportunities.