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ServiceNow-Gated

AI Is The Future of CX

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Discover More on ittech-news.com Building lasting relationships, not isolated results Think of someone you used to know. What do you remember about them? For most people,...
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New WFM for dummies Breaking the chains of the WFM Paradigms

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Discover More on ittech-news.com Discover true to interval (TTI) analytics
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Elevating the Employee Experience During an Economic Downturn

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Discover More on ittech-news.com Whether or not a recession looms ahead, safeguarding measures at businesses have taken hold. There are powerful strategies for contact center...
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ServiceNow-Gated

Webinar: ServiceNow Healthcare Strategy & Roadmap​

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In this webinar, you can: Gain an understanding of the digital health platform and why it’s relevant; Learn case examples – expanding on the digital platform;...
ServiceNow-Gated

The Experience Organization – APAC By ThoughtLab

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Organizations which apply a holistic approach to experience delivery — customer experience, employee experience, user experience and multi-experience — build stakeholder satisfaction which leads...
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Rising With The Tide: APAC Business Priorities In A Sea Of Uncertainty

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Business leaders across the Asia Pacific region are optimistic about their future despite the three major challenges of climate change, global conflict, and financial...
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DSR eBook:​ A System Of Action To Support The Defence Of The Nation

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On the path to building the defence force Australia needs, the Department of Defence has a great opportunity to accelerate transformation and deliver on...
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The Economist: Digital Capabilities In Asia-Pacific – The Journey Towards Greater Opportunities

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In this report by The Economist Impact, we look at the state of digital capabilities in Asia Pacific (APAC), in particular Australia, Hong Kong,...
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Top 10 strategies for reducing costs

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In today’s uncertain economic environment, leaders need to optimise costs where they can—without stagnating growth. Inside our eBook, we cover three approaches you should...
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Infographic: How ServiceNow Is Empowering The Department Of Defence

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In a new era of defence operations, it’s crucial Australia’s Department of Defence is supported by cutting-edge technology and digital innovation. At ServiceNow, our mission...
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Five ways to expedite development of innovative software

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In today's cloud-native world, business growth depends on accelerating software development AND keeping services running 24/7. So how can you say YES to both?...
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ServiceNow-Gated

eBook: The Voice Of The Frontline Healthcare Worker​

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Frontline healthcare workers are facing unprecedented challenges today. Healthcare...
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eBook: Embracing Disruption To Drive Transformational Success In Healthcare

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In this new digital era healthcare providers are facing...
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eBook: Invest In Patients Or Care Teams? Yes

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Healthcare in the 21st century is complicated, and it...
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Webinar: ServiceNow Healthcare Strategy & Roadmap​

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In this webinar, you can: Gain an understanding of the...
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The Experience Organization – APAC By ThoughtLab

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Organizations which apply a holistic approach to experience delivery...

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