ThinkBIG – Unlock CX excellence: The power of lead-to-cash innovation
How can you say YES to future-proofing your CX strategy AND reducing costs? By creating a unified customer journey using an AI-enabled platform. Read this
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ServiceNow makes work, work better for people. Our cloud‑based platform and products streamline and simplify how work gets done. Our solutions, and the custom solutions built by our customers and partners, help people do their best work. We are headquartered in Santa Clara, California but have subsidiaries and affiliates around the world.
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Discover how the world works with ServiceNow
Case Studies
Explore How ServiceNow Transforms Businesses Worldwide with Real-world Case Studies..
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Join us at an event and see how ServiceNow makes the world of work, work better for everyone.
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Discover how the world works with ServiceNow
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Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies
How can you use GenAI to reduce daily case volume by 41% and inbound call volume by 19%? That’s what organizations are achieving with ServiceNow’s
Put AI to work to elevate customer experiences
Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers
Executive Insights: Exploring the untapped power of GenAI in customer service
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook
CX TRENDS: 1st Edition- Customer service insights in the GenAI era
44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with
Accelerating business transformation with an AI platform – alignment across people, automated process, and embedded GenAI
Business and technology leadership teams often choose generative AI (GenAI) models with little connection to their organization’s critical technology, business processes, or use of automation.
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